Shipping policy
Starkly Mart Shipping Policy
Thank you for shopping at Starkly Mart! We are dedicated to delivering your order to you as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [X-X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: Processing time is separate from shipping time.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Costs $[X.XX] (or Free for orders over $[XX]). Delivery takes [X-X] business days.
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Expedited Shipping: Costs $[X.XX]. Delivery takes [X-X] business days.
Delivery delays can occasionally occur due to holidays or carrier volumes.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.
4. International Shipping
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[Option A]: We currently ship to [list countries, e.g., United States, Canada, United Kingdom]. International shipping rates and delivery times will be calculated at checkout.
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[Option B]: We currently only ship to addresses within [Your Country]. We do not offer international shipping at this time.
5. Customs, Duties, and Taxes
Starkly Mart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages & Lost Packages
If you received your order damaged, or if it is lost in transit, please contact our support team immediately at [your store email address]. Please save all packaging material and damaged goods before filing a claim, and include your order number for faster service.